Customers with Truist Bank found out that they could not access their money via their digital services, showing the signs of some sort of a hack or something identical.
Atlanta-based WSB-TV reached out to Truist Bank seeking clarification. The bank said that all their online services were down but for “Routine maintenance.”
Online and mobile banking are temporarily unavailable. Thanks for your patience—we’re working to be back up and running shortly.
The bank said online
The bank later wrote in a statement that the issues had been resolved:
Earlier this morning, our mobile and online banking services were unavailable for approximately two hours, and we apologize to our clients for the inconvenience this caused. The technical issue has now been resolved and clients have access to mobile and online banking.
But some are still not buying it and believe this to be a hack.
The Economic Ninja details why he guarantees people this was a hack, based on the comments of Truist customers.
Having worked for a Bank on their external systems, I know that these banks have multiple data centers spread out across the country with failover. When they need to work on a “system”, they disable one data center and work on that one, then they put that one back in rotation wait to make sure it is working correctly and then take the other one out of rotation and work on it. Customers usually have no idea anything happened.
Another pointed out:
“Routine maintenance” is done at night during weekends ….. NEVER during the day….
AUTHOR COMMENTARY
Indeed, banks, especially one on the scale of Truist, would perform “routine maintenance” before and after Noon on a busy work week. This to me screams of a hack and the bank does not want to reveal such information, as to not lose all their business.
Even though The EN says to diversify wealth across banks, which is good advice, I still say you need to be your own central bank and manage your money on your own. The conventional wisdom of, ‘You’re money will be safe in the bank,’ is simply not true. I am not saying you need to empty your accounts to zero, but I recommend having no more than the bare minimums as to pay bills, make online purchases, and transactions if you own a small business. Otherwise, hold onto your cash on hand, and store it in a safe place in the home or a trustworthy location.
[4] Labour not to be rich: cease from thine own wisdom. [5] Wilt thou set thine eyes upon that which is not? for riches certainly make themselves wings; they fly away as an eagle toward heaven. Proverbs 23:4-5
As The EN mentioned, groups like the WEF have been very candid that cyber attack and grid down situations are pretty much a guarantee. So whether it is small scale or the entire system, one must be prepared and “hedged” for that formality.
Hack Attack: The Next Scripted Powerplay For Control Is Soon Approaching
[7] Who goeth a warfare any time at his own charges? who planteth a vineyard, and eateth not of the fruit thereof? or who feedeth a flock, and eateth not of the milk of the flock? [8] Say I these things as a man? or saith not the law the same also? [9] For it is written in the law of Moses, Thou shalt not muzzle the mouth of the ox that treadeth out the corn. Doth God take care for oxen? [10] Or saith he it altogether for our sakes? For our sakes, no doubt, this is written: that he that ploweth should plow in hope; and that he that thresheth in hope should be partaker of his hope. (1 Corinthians 9:7-10).
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That’s what I’ve been doing for quite some time, only leaving enough in the bank to pay the bills and any online purchases I may need to make. Though when it comes to online purchases I take an extra step and only order from sites where I can upload funds to a store wallet, then I take my card off of the site until I need to upload more funds. Not fool-proof, but it’s an extra step.
Which sites are they?
Is Amazon one of them? Forgive me if that’s a dumb question.
What are the rules for debit card Frauds what is the stepd for customers to take and what steps does the bank stand behind there customers in getting there money back.